
Commercial Sales Division
Spas-R-Us is a leader in providing the trade with products,
services, and support for all types of spas and Jacuzzis. With extensive
experience in the industry, no one is better prepared to handle your
needs.
Order Information
HOW TO ORDER FROM SPAS-R-US
You can order from Spas-R-Us in any of the following
ways:
1. Call your order in 076 273 577, 6 days a week from 08.00 am –
06.00 pm
2. Using our on-line store 24 hours a day, 7 days a week
3. Email us your order to sales@spas-r-us.com
4. Mail us your order to: Spas R Us, 209/16 Moo 5, Thepkrasattri
Rd., Srisoonthorn, Thalang, Phuket, 83110, Thailand
5. Fax us your order 076 273 579 24 hours a day, 7 days a week
PROCESSING AND DELIVERY INFORMATION
We provide free delivery to anywhere on Phuket Island. Normal delivery
times are within 48 hours, subject to stock. Items requiring oversized
or overweight shipping may extend delivery times by one or two days.
Delivery is curbside only. Orders may arrive in multiple packages and
on separate days depending on type of and volume of product ordered.
ORDERS OUTSIDE OF PHUKET ISLAND WILL INCUR A NOMINAL DELIVERY
FEE..
METHOD OF PAYMENT
Spas-R-Us offers its customers convenient payment options.
Visa, MasterCard, and cash payment are accepted forms of payment.
RETURN INFORMATION
IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE, YOU MAY RETURN
IT. THE FOLLOWING TERMS AND CONDITIONS APPLY:
o All requests to return an item must be made within 7 days of receipt
of your order. All return requests must be made by calling 076 273 577
o All products must be returned in new condition in the original packaging.
o Certain products are not returnable. Please call for details.
o We are unable to credit you for handling charges.
TYPOGRAPHICAL ERRORS
If a typographical error occurs on an item purchased that affects the
selling price, we reserve the right to correct it to the current selling
price.
CANCELLED ORDERS
Please confirm items and quantities before finalizing your order. Orders
cannot be cancelled or modified after they are placed. Please refer
to our return instructions for directions on how to proceed if you need
to return an item.
LIABILITY
We assume no liability for the use or misuse of any product or item
found in our catalogs or on our online store.
Satisfaction Guarantee
YOUR SATISFACTION IS GUARANTEED
Spas-R-Us Takes pride in our commitment to Customer
Service and your satisfaction is paramount to us. If you are dissatisfied
with your purchase, or the service you received, please call 076 273
577 We will work with you to resolve any issue to your satisfaction.
PRICE PARITY FOR YOUR PEACE OF MIND
From time to time you may find an identical product on another site
or in another catalog that is priced lower than ours. We keep track
of them but sometimes they slip by! If you haven't made a purchase from
us yet, Spas-R-Us will be happy to match or better any genuine quotation.